Question 1

What is the maximum user weight?

Accepted Answer

Each handle of the FITT Rack is engineered to support up to 650 lbs. This provides a high load capacity for advanced bodyweight movements and weighted exercises.

Question 2

Is the FITT Rack suitable for beginners?

Accepted Answer

Yes. The FITT Rack is designed for users of all fitness levels—from beginners to advanced athletes—allowing exercises to be scaled safely and progressively.

Question 3

Does the FITT Rack support barbell training?

Accepted Answer

Yes. With compatible accessories such as J-cups, the FITT Rack supports barbell exercises including squats and bench press.

Question 4

Does the FITT Rack require expert installation?

Accepted Answer

No. The FITT Rack is designed for easy assembly and disassembly by the purchaser.

No tools are required, and the rack does not need to be anchored to the floor or wall.

Question 5

Can the FITT Rack be left outdoors?

Accepted Answer

he FITT Rack can be used outdoors; however, it is not recommended to leave it outside during inclement weather. While the powder-coated finish offers protection against moisture, prolonged exposure to rain, snow, or extreme conditions may result in damage over time.

Question 6

What is the delivery time?

Accepted Answer

Orders typically ship within 1–2 business days of purchase, with an average delivery time of 5–7 business days within the continental United States.

Delivery times are estimates and may vary due to unforeseen circumstances.

Question 7

Is same day delivery an option?

Accepted Answer

Yes. Same-day delivery is available for customers in the Washington, DC (DMV) area for an additional delivery fee.

Question 8

What is your return policy?

Accepted Answer

If you are not satisfied with your purchase, you may request a return within 30 days of delivery for equipment and 7 days of delivery for apparel.
Returned items must be in like-new condition and include original packaging
Shipping and delivery charges are non-refundable
Customers are responsible for return shipping costs
Due to the size and weight of the FITT Rack, equipment returns include a $350 return shipping fee
Apparel returns must be unworn, unwashed, and undamaged
Items listed as “Scratch and Dent” or “Blemished” are not eligible for return or warranty claims.
Refunds are issued after the product is inspected and approved. Once received, please allow 5–7 business days for processing, plus additional time for your bank to post the refund.

Question 9

Do you give miliary discounts?

Accepted Answer

Absolutely. As a veteran-owned business, we proudly support our military community.

Please submit a contact request, and you’ll receive a discount code to use at checkout.

FAQs